Australia-wide Shipping
At Woofies Cookie House, your dog’s happiness and health are our top priorities. We offer free shipping across Australia for all orders over $40, so every pup in the country can enjoy our delicious cookies and treats without extra cost. We work closely with our shipping partners to ensure a smooth delivery experience for you and your furry friend.
For our deliveries, we use a combination of Australia Post and Fastway Couriers.
International Shipping
If you’re ordering from outside Australia, international shipping fees will apply, and the cost will be calculated at checkout. If shipping doesn’t calculate or you have any questions, feel free to reach out to us at woofiescookiehouse@gmail.com, and we’ll be happy to assist.
Our Quality Guarantee
At Woofies Cookie House, we take pride in delivering only the best for your dog. We guarantee our products are made with high-quality ingredients and crafted with care. If you have concerns about any product, don’t hesitate to reach out via email at woofiescookiehouse@gmail.com, and we’ll do our best to resolve the issue promptly.
Change of Mind
If you change your mind or have ordered the wrong item, we’re happy to offer a store credit minus any shipping costs. If your order hasn’t been shipped yet, we can exchange it with no additional fees.
Destroyed Treats
We aim to provide durable and high-quality treats, but we know some pups are extra determined! While we don’t offer refunds or guarantees for destroyed treats, we’re happy to help recommend products that suit more vigorous chewers. Just get in touch!
